Customer FAQ’s

Each item is dispatched to you directly by the small business that created your order – our curated sellers. Processing times can be found on each product page along with a link to get in touch with the seller if you are unsure.

If your order has not arrived yet, chances are it may just be on its way if the seller has forgotten to update the order status – this can happen. If you would like peace of mind, then please reach out to the seller for an update.

Contacting a seller