Seller FAQ’s

Joining Ingenious Gifts is simple. Start by completing our seller application so we can learn a little more about you and your business.

We carefully review every application to ensure our marketplace remains a curated collection of high-quality independent makers. If your products are a great fit, you’ll be invited to register and choose the plan that’s right for you.

Once you’re registered, I’ll personally help you get your shop set up and guide you through the process, making it as straightforward as possible.

Ingenious Gifts is much more than a marketplace.

Rather than simply listing products and hoping customers find them, we’re passionate about helping independent makers get discovered through storytelling and meaningful marketing.

Alongside your online shop, we showcase makers through our printed magazine, Made By Live interviews and short films, Discovery Screens in carefully selected venues, social media features and ongoing promotional opportunities.

Because the best gifts carry stories.

Every marketplace is different, but our focus has always been on supporting the people behind the products.

At Ingenious Gifts you’ll never be just another seller in a huge catalogue. We take the time to understand your business, offer personal support and actively promote both you and your products.

Our aim isn’t simply to provide another place to sell—it’s to help your business grow through better visibility, stronger storytelling and a community that genuinely wants to see independent makers succeed.

We welcome a wide range of handmade, personalised and independently designed products across many categories including jewellery, home décor, artwork, clothing, gifts and more.

Every application is reviewed to ensure products meet our quality standards and fit the style and values of our marketplace.

If you’ve created something unique that people will love to give, we’d love to hear from you.

Our pricing is designed to be simple and transparent with no hidden fees.

Depending on your chosen plan, you’ll pay a monthly subscription along with a small commission on completed sales. This allows us to continually invest in marketing, new features and opportunities that help our makers reach more customers.

Full pricing can be viewed on our Seller Plans page.

Absolutely.

Whether you’re completely new to selling online or already have an established shop elsewhere, I’m here to help.

I can assist with importing products, improving listings, creating SEO-friendly titles and descriptions, organising categories and making sure your shop is presented in the best possible way.

You’re never left to figure everything out on your own.

Not at all.

You can create your shop from scratch or, if you already sell on Etsy, Shopify or WooCommerce, we can import your existing products to give you a great head start.

This saves hours of manually uploading products and makes moving across much easier.

Helping makers get discovered is at the heart of everything we do.

Your products can benefit from Google Shopping, search engine optimisation, social media promotion, email marketing, our printed magazine, Made By Live interviews, Discovery Screens located in carefully selected venues and press opportunities whenever available.

As our platform grows, so do the opportunities available to our makers.

The more your business grows, the more you’re rewarded.

Our exclusive Maker Rewards programme lets you earn points through your activity on Ingenious Gifts, unlocking a range of benefits and rewards along the way.

It’s our way of saying thank you for choosing to grow your business with us.

You can learn more on our Maker Rewards page.

We regularly feature makers across our magazine, website, social media and Made By Live series.

While we can’t guarantee every maker will be featured immediately, we’re always looking for inspiring businesses and beautiful products to showcase throughout the year.

Every feature is designed to introduce your business to more potential customers and tell the story behind what you create.

Payments are securely processed through Stripe.

When an order is placed, funds are transferred directly to your connected Stripe account, giving you a simple and secure way to receive your earnings.

You’ll be able to manage your payouts directly through your Stripe dashboard.

Yes.

You’re completely free to continue selling through your own website, Etsy, Shopify or any other sales channels.

Many of our makers use Ingenious Gifts alongside their existing business to reach even more customers.

Yes.

Our seller plans include a minimum term because building visibility and growing a business takes time.

This allows us to invest in promoting your products, planning magazine features, creating marketing opportunities and supporting your business properly rather than expecting immediate results.

Our goal is to build long-term success together.

You do.

You retain ownership of your products, photographs and intellectual property at all times.

By selling with Ingenious Gifts, you’re simply giving us permission to display and promote your products as part of our marketplace and marketing activities.

Definitely.

One of the things our makers tell us they value most is knowing there’s a real person behind the marketplace.

Whether you have questions, need advice, want help improving your listings or simply want to discuss ideas for growing your business, I’m always happy to help.

When you join Ingenious Gifts, you’re joining a community—not just another marketplace.