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At Popsy Jewellery Design, we take customers satisfaction very seriously, and we want you to be 100% happy with your new jewellery. If for any reason you are not satisfied, we will do everything we can to help.

Popsy Jewellery Design products come with a 6-month warranty from the date of purchase. The warranty does not cover accidental damage or breakage, we reserve the right to judge.

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We pride ourselves on using high quality materials, however, we know accidental damage/breakage can happen with delicate jewellery. Items covered by the 6-month warranty are repaired free of charge. Items out of warranty can be repaired for a small fee. Therefore, should you experience a breakage while wearing or any other issue with your jewellery please contact us with a photo of the jewellery. We will then work with you to determine the best possible solution.