Shipping Countries:
United Kingdom (UK)
Ready to ship in 3-5 business days
Shipping Policy
Once we receive your order, dispatch times will vary dependant upon the items purchased.
For ready-made items, we aim to dispatch these within 2 working days. If your item is personalised, it will be dispatched within 3-5 working days.
All items are shipped with Royal Mail, second class. If you require items urgently, please contact us prior to placing your order to discuss your requirements. If express delivery is required, there will be an additional cost for this.
Refund Policy
If you are not happy with your items, please advise within 48 hours of receipt.
If you would like to arrange a return, we will be happy to refund the items, as long as the good are in the original packaging and condition. We also need to receive the return within 14 days of delivery. We recommend that you obtain proof of postage for your return.
Prior to returning the items, please contact us quoting your invoice number and reason for return.
Studio 2129 Designs is not responsible for the cost of returning the items.
Please note that personalised items cannot be refunded unless faulty.
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